163 Comments

1. 

   Darren Hurst on February 25, 2011 at 4:46 pm

   My fan Page. for Pocketbookcoupon.com was hijacked feb 24th, every form i’ve filled out gets no response from facebook. It should be illegal to allow this to happen.

   http://facebook.com/Pocketbookcouponcom

2. 

   Nick on February 25, 2011 at 6:28 pm

   Sorry to hear that Darren, it’s really frustrating to have your fanpage hacked and no one wants to help you out. That’s why we have been covering this topic so much, hopefully Facebook will have a solution soon. Follow through the steps in the post, and let us know if it helps. We’ll be posting an update a little later today on how to protect your fanpage from being hacked in the future!

3. 

   Darren Hurst on February 25, 2011 at 7:21 pm

   We will keep you posted, BTW Love the blog. Cheers

4. 

   hito mix on February 26, 2011 at 12:03 am

   As of today ( Feruary 25th -2011) – our facebook fanpage >> http://facebook.com/radio4by4 has been hacked. None of the administrator have no longer access to page controls. We have contacted facebook and received an automatic response. Can anyone help us..

   please send us an email via the contact form on this page.

   http://www.radio4by4.com/Contact/sendEmail/tabid/329/Default.aspx

5. 

   Nick on February 26, 2011 at 12:10 am

   We were able to get our hacked fanpage back through the methods above. Try walking through all of them and give Facebook a little time to respond. We’ll keep you posted if we find out any other methods.

   I went to your fanpage and saw the same post about suggesting a fanpage to all friends on another hacked page the other day. I would strongly encourage your followers to stay away from that page!

6. 

   The Dodge on February 26, 2011 at 1:31 am

   We just had our nightclub Facebook page hacked today and had multiple users as admins but none can access it.

   The hacker seems to be a bot and is posting up spam
   http://www.facebook.com/thedodgegd

   How long did it take for you to get your page back?

7. 

   Nick on February 26, 2011 at 1:46 am

   I believe it was a little over a week before we got the page back. It seems like everyone that has been contacting us lately has been a DJ, musician, or bar/club. I’m not sure of the significance with the hackings but there may be something there. I have noticed several of the same hack postings about ‘liking a page’ yours is the first with Rihanna that I’ve seen. This is one we’ve seen quite a bit over the last couple of days ‘Please like this page that helped me get a lot of fans. How to suggest your fan page to all friends’ with a picture of a lot of people surrounding a ‘Facebook’ logo.

   Make sure you protect your new page, I’ve put instructions on how to do that here: https://blackboxsocialmedia.comprotect-your-facebook-fanpage-from-hackers/

8. 

   The Dodge on February 26, 2011 at 8:56 am

   I have found how they are doing the hack. A page on facebook is providing a new javascript code to suggest friends to your fan page. But once you execute the code it actually runs this script.

   http://izmiri94shkodra.110mb.com/js.txt

9. 

   hito mix on February 27, 2011 at 12:20 am

   @NICK –

   our fanpage is now deleted ( we are assuming by hackers) …. is there anything that can be done at this stage…. ??

10. 

    The Dodge on February 27, 2011 at 2:56 am

    I have just carried out the “hack” with two fake accounts to see if its still working. It executed the script but it did not delete the admins. (I also pointed the script to add my email address as the hacker; well a fake one) I think Facebook might have quietly fixed it…unless anyone has gotten hijacked today?

11. 

    Chynnaheart Bernardo on February 27, 2011 at 5:16 am

    Im sorry im not good in writing so I just copid your writing and articles.hope facebook will hear us.thanks anyway

    http://www.prlog.org/11336110-almost-1000-facebook-pages-hacked-by-algerian-hacker-group.html

    http://www.free-press-release.com/news-facebook-pages-1000-hacked-by-algerian-hacker-group-1298779316.html

12. 

    Adrian on February 27, 2011 at 11:28 am

    If is there anybody who got back the admin rights here, please tell us the story!

13. 

    The Dodge on February 27, 2011 at 9:54 pm

    More testing done. The code still works but it only hijacks pages with 200 or more likes. It actually doesn’t remove the other admins straight away it just adds the hacker as an admin then they have to manually delete the rest.

    I have not heard anything from Facebook in two days since they sent me the message saying pages cannot be hacked etc.

14. 

    Nick on February 27, 2011 at 9:59 pm

    All I can recommend is to keep trying to get a hold of someone at Facebook that can help. I don’t think pages actually get deleted, I think they just get hidden when deactivated.

15. 

    Nick on February 27, 2011 at 10:00 pm

    Thanks for your hard work and reporting Dodge. It took us a good week of constant complaints to every email address we could find before someone took us seriously. Keep fighting the good fight!

16. 

    The Dodge on February 28, 2011 at 6:50 pm

    Sent Facebook a few more messages but have heard nothing back. Just tried to access our old Fanpage and it no longer exists…not looking good!

17. 

    Chynnaheart Bernardo on February 28, 2011 at 7:42 pm

    please help our page Nick and Curt

    How do I delete a Page?
    To delete your Page: Click “Edit Page” underneath the profile picture…
    To delete your Page:

    1. Click “Edit Page” underneath the profile picture when viewing your Page.
    2. Select “Manage Permissions” from the left sidebar.
    3. Click “Permanently delete this Page.” Please keep in mind that once you delete your Page, there’s no way to reinstate it.

    So what if the hacker delete the page we cant get it back to our hands again?
    please help us…here is our page

    http://facebook.com/maraclaratv with 700k fans already

    Algerian hackers used this facebook javascript found here http://facebook.com/Pocketbookcouponcom and when its viral it targets everyone in facebook and it also allow the hacker to be an admin and delete the other admin in the page.or they can decide if they will delete the page..

    http://www.111host.net/3596.html
    http://www.111host.net/3147.html

    They even sell it the script to make money for it.There must be a way for facebook pages admin to be protected from this kind of hijacking and stealing!

18. 

    Ahmed Feki on February 28, 2011 at 8:18 pm

    I got my pages
    I contacted all support with all languages (changing from time to time the language of Facebook:)) by sending your message type
    to ( Spanish support ,arabic support ,frensh support , espagnol support, Italiano support , Chinese support …etc )

    Thank you very much for your support

19. 

    Nick on February 28, 2011 at 8:37 pm

    Awesome, congrats!!

20. 

    Trisha on March 1, 2011 at 1:47 am

    My boyfriends band fan page just got hacked this morning, so obvously the problem is still happening. It’s the same story- all the people who were admins for the page no longer have access to it. But the hacker posted something saying that they could contact the hacker in order to get the page back. I think it is ridiculous that someone can hold your facebook page for “ransom”. I know that they have started filling out all the forms, but obviuosly this is becoming a problem that facebook needs to deal with. People put in a lot of time and money to build up their facebook pages, and for what- if they can get stolen from you at any moment.

21. 

    John on March 1, 2011 at 3:40 am

    We just had both of our band pages hacked today! One of my bands is releasing an album tomorrow and this couldn’t have happened at a worse time! We’ve filled out most of those forms but any additional info or tips from people that have gotten their accounts back would be ever so helpful!!! Thanks!

22. 

    John on March 1, 2011 at 5:18 pm

    They are also demanding 90 million zynga poker chips to re gain control!

23. 

    The Dodge on March 1, 2011 at 8:12 pm

    We just got our page back. No email back from Facebook it just reappeared.

    I emailed the press release guys yesterday saying we have an interview with a national paper about it.

    Thanks guys for the info you really saved the day!

24. 

    mike on March 1, 2011 at 8:19 pm

    Same exact thing happened to me. we’ve filled out forms but are basiclaly screwed!

25. 

    Nick on March 1, 2011 at 9:37 pm

    Congrats Dodge! I hope we hear more stories like this from others… Don’t forget to protect your page with a hidden admin!

26. 

    hito mix on March 2, 2011 at 12:55 pm

    still no luck with radio4y4 fanpage .. we have sent numerous emails to basically any address we can find @ facebook.

    read more here >>

    http://www.radio4by4.com/Home/Blog/tabid/874/EntryId/31/Radio4by4-coms-Facebook-Page-hacked-we-need-your-
    help.aspx

27. 

    Chynnaheart Bernardo on March 2, 2011 at 1:32 pm

    Dont forget guys to add this link when reporting for them to know

    http://facebook.com/maraclaratv with 700k fans already

    they want me to migrate to other page but i dont want too

    .. 🙁

    Subject: Re: Non-Copyright Notification Complaint: #254826980
    Subject: Re: Non-Copyright Notification Complaint: #254826980

28. 

    Sanka7a on March 2, 2011 at 9:21 pm

    we just lost our page today http://www.facebook.com/sanka7a
    can any one help us

29. 

    sahl ahmed shaikh on March 3, 2011 at 2:55 am

    Hello i realy need ur help.. our facbook fan page for humortechblog.com got hacked..
    u cn have a look at it here..

    facebook.com/humortechblog..

    its still hacked by someone called SAGA HACKER ..

    the link to his profile is on my page..

    U must see it..This is a very serious issue ..

    many of the people are getting affected.

    I Really need help re-instating and getting my admin rights back. thank u

30. 

    Sanka7a on March 4, 2011 at 1:50 am

    we created I new page while we found something about the first one , and the hacker start coping the subject from the new one , I sent many msg to facebook and there is no answer until now , they answered just when I used the arabic support asking me to translate the msg o_O

31. 

    The Dodge on March 4, 2011 at 9:24 pm

    A developer from Facebook got in contact with me last night looking for the code that was causing the hacks.
    I removed an Admin from my page this morning and now it asks for your password to remove an admin so no one should get hacked this way anymore.

32. 

    Can on March 4, 2011 at 10:45 pm

    Thank you for sharing how you successfully got your pages back.

    Our fan page got hacked last March 2, 2011, but I was only able to find the time to email Facebook today.

    My situation was a bit different in the sense that I was actually online at the same time that the hack was going on.

    I was chatting with someone on Facebook when I suddenly decided to visit our fan page. Then I noticed that there were two admins added to our team, making it six admins now.

    Curious, I went to the two admins’ profile pages. Never seen them before. But I didn’t do anything because I assumed one of the admins knew them and added them. We were in bad need of more admins to maintain the page.

    To make the long story short, these new admins were able to control our fan page by removing all the three previous admins there.

    I don’t know how they found access to the site and made themselves admins. I asked the others and they said they don’t know what happened too.

    An hour or so after I sent my email to Facebook, I checked on our fan page again and, to my great dismay, it’s gone! Whether it’s gone for good, I don’t know. All I know is that when you deactivate your account, everything you made, including pages, will not be seen at all.

    This morning, I tested one of my Facebook accounts that has a page. I was the only admin there. I tried what was suggested in one of the articles here. I deactivated my account. But when I reactivated it, the page that went with this account got permanently deleted. Thank God, it was just a test page.

    I guess, a page must have at least two admins, and one of them must keep an active account. Otherwise, the page will be gone for good. That’s what happened.

    I also included in my email to Facebook the direct links to the Facebook accounts of the hacker(s).

    Both accounts cannot be seen anymore on Facebook.

    I don’t know what will become of us and our quest to recover our fan page.

    I hope and pray that Facebook is the one who deactivated the said accounts responsible for our losing our admin privileges, and is checking into the matter now.

33. 

    Nick on March 4, 2011 at 7:12 pm

    Thanks Dodge, I tried to add and remove a dummy admin from one of our pages and it required my password both times.. Looks like this should put a stop to the script kiddie hackings!

34. 

    Chynnaheart Bernardo on March 5, 2011 at 12:57 am

    Guys good news for us..

    I tried contacting one of the mods of Devs forum..

    and he reported the javascript hacking to Olivia the

    developer forum administrator..

    He forwarded the script he found on google to Olivia..and

    so I advice you guys to include the word

    “JAVASCRIPT HACKING” when you contact the form so

    they will respond immediately..They know it..

    they will also fix the problem for the affected people.

    The first solution they made is that “password thing”

    when adding admins..

    I hope they make a way for creators of page to be

    invulnerable for deletion since (NO DELETE OPTION),

    creators is the authentic

    owner of the page..they have all the rights..

35. 

    Nick on March 5, 2011 at 8:38 am

    Thanks Chynnaheart, that’s great info. The new ‘password thing’ should stop this script stuff. My advice for Facebook is that they allow you to put in an email that will always be tied to the fanpage, so a corporate email for businesses. The problem with it remaining in the hands of the creator is that a lot of Social Media Marketing companies are creating Fanpages for clients, but don’t necessarily want to be responsible for the page indefinitely.

36. 

    Chynnaheart Bernardo on March 7, 2011 at 1:41 am

    Nick atlast my page is back again to me .I hate that hacker he deleted my welcome tabs that I designed…Im very happy anyways I learned a lot..How bout other people ??hitomix and others??

37. 

    Nick on March 7, 2011 at 3:58 pm

    Chynnaheart, you are the first one we’ve heard from in the last few days about getting your page back. Facebook quietly made that fix last week so the hackings may have slowed down, but I don’t know if they have been getting people’s pages back for them more quickly.

38. 

    Amgad Mohamed on March 8, 2011 at 10:56 am

    Hi guys my facebook page was hacked 2 days ago even after making this password thing and i tried to look for the script that u all was talking about didn’t find it anywhere , i tried to to the the links that dodge posted i found out that the account have been terminated.

    @Chynnaheart Bernardo:how did u get ur page back?

39. 

    Amgad Mohamed on March 15, 2011 at 2:19 pm

    Hi Guys a very very veryyyyyyyyyy good news i got my fan page back , i swear to god that i got it back by not in a normal way. here is the link of it so u can make sure that i got it back , u will find me in the left side of the page in page owners section,yeeeeeeeeeeeeeeeees i did it

    http://www.facebook.com/pages/Egypt-National-Football-Team-by-Amgad-Ziad-Anas/151973361528392

40. 

    Clay Jones on March 15, 2011 at 4:13 pm

    We are going through this as well. I can’t believe Facebook.

    Reconsidering Your Facebook Marketing Strategy . . . some scary insights from NATPE’s Blog http://bit.ly/bhOkiu

41. 

    Hito Mix / Johannes Drakenberg / Radio4by4.com on March 16, 2011 at 2:49 pm

    Still no progress With the Radio4by4.com fan page, we created a new one now in order to get something going. But we REALLY need it back, We would be VERY thankful if all of you who got your pages back helped us out with your best tricks, emails to mail and any other help!

    Those 10.000 fans took quite a while to build, and we are bleeding without the page.

    Thank you soo much in advance
    /Radio4by4.com Crew

42. 

    Patrick McNamara on March 22, 2011 at 6:33 am

    I didn’t get hacked, I got sabotaged. Is there anything I can do ?

    We produce a weekly TV show “Call of the Wild” and have a Facebook Page – http://www.facebook.com/callofthewildshow

    We hired a social media person to assist us in marketing our show.. as we were nearing the end of the contract, one morning we discovered that the page we created (I personally, as the owner of MarcTimesTV, created) had been deleted as the admin/owner.

    What do we do now ? We are being blackmailed to get the page back and in the meantime, they are using our page to market another competing show will abusing our brand.

43. 

    Nick on March 22, 2011 at 8:35 am

    @Patrick – Facebook has a form for claiming Intellectual Property Infringement, you may want to start there. Though Facebook may delete the page instead of returning it to you.

    A couple other options for you: Walk through our instructions for getting a hacked page back, they don’t always work for everyone but if you are consistent and aggressive you’ve got a shot. Another option is to hire a lawyer and see if they can scare these guys into complying with you; if you really are being blackmailed document everything and report it to the authorities. Last option, though it’s one you won’t likely want to hear, start a new page.

44. 

    Nick on March 22, 2011 at 8:37 am

    Great Amgad, glad to hear you got your page back. Any words of advice for others out there that have not gotten their pages back yet?

45. 

    gamal farag on March 24, 2011 at 7:30 pm

    i was navigating to my page when i saw a post that has unpleasant photo of some actors, i got suspicious about the page cause:
    1. we don’t put post on the page, we only post videos.
    2. none of the page admins will ever put this kind of posts on the page.

    but i was curious to know about the post and who put it, so i clicked and once i clicked the post and come back to page, neither me or any of the page admins become admins anymore, we have all been deleted from administrating our own page, specially me the creator and main admin of the page.. so how can this be done and how to get my page back again, you sure can check that i’m the site owner, i have the usernames and passwords of all admin and i can provide them if you ask for it.

    here is the link to the page that hacked me
    http://www.facebook.com/mlfat.elfnaneen

46. 

    John on April 3, 2011 at 6:51 pm

    Hackers returned our pages but they hidden some admins. They added some new admins and deactivated those accounts. Now they are posting their links whenever they want.

    Is there a way to remove this hidden admins? This kind of behavior really hurts our business.

47. 

    Nick on April 4, 2011 at 8:23 am

    We’re not aware of any way of removing hidden admins at this time. Your best bet is to try to contact Facebook about the problem (good luck with that) and to make sure that you have a hidden admin on your page so that they cannot completely remove you from control of the page.

48. 

    SG on April 5, 2011 at 9:26 pm

    The primary admin (Page Creator) should not be removable, period! Only Secondary/Sub Admins. For being Programmers, their not to bright are they…

    A band’s page was keylog hacked by the Singers Wife, she kicked all the admins. His account was added by me, the page creator, yet she was able to kick me. Who designed this? An idiot, that I am sure of…

    I will try these steps and hope for a cure, thanks!

49. 

    Nick on April 6, 2011 at 12:18 am

    SG,

    Originally it was designed so that the Page Creator could not be removed, but a few months ago Facebook changed that for whatever reason. From there the hackings began. They did recently make it so that you have to enter your password to delete admins (which stopped some of the script kiddie hackings) but there’s still a lot of people losing their pages.

    Good luck!

50. 

    Hesham on April 11, 2011 at 9:21 am

    My page : http://www.facebook.com/facultyofmedicine

    I worked on it for 5 years
    I have 170.000 fans in it
    I want it back please